Human Resources: Workforce Optimization

June 22, 2008 – 12:02 pm

Contrary to popular opinion, workforce optimization begins in the board room–not on the factory floor. If you and your fellow corporate executives cant determine a sound direction for the company, it can be difficult to ask your employees to go along with your decisions. Thats why its critical to address the major problems surrounding the company mission statement in a democratic way.

Although you may not want to put all of your workforce decisions up to an employee vote, even a touch of democracy will gain you some cachet. Indeed, the more attentive you are to the concerns of your factory workers, the easier it will be to negotiate from a position of power with your co-executives. That being said, you are limited in terms of how much you can offer the workers.

The Keys to Workforce Optimization
Indeed, sometimes optimization is less about redressing employee issues than it is about improving the technological infrastructure of your company. With better computers, better equipment in the factory, and more accurate client databases, you can save on costs without changing any of your workforce policies. As more of your competitors utilize technological optimization methods, you need to keep up.

This does not necessarily mean investing all your liquid capital in networking capabilities. Instead, focus on your larger client goals and work with the infrastructure you have to accommodate your customers. Its a balancing act. You dont want to rush into any large-scale technology investments, but you also need to give your employees what they need to get their jobs done.

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